Q1: Are you a supplier or a trader?
A1: We are a supplier with our own manufacturing facility, ensuring quality and consistency in every product.
Q2: How do we ensure quality?
A2: Quality is our top priority. We provide pre-production samples before mass production to guarantee specifications and standards. Every product undergoes a final comprehensive inspection before shipment to ensure the highest quality.
Q3: What products can you purchase from us?
A3: Our product range includes Perforated Cable Tray, Ladder Cable Tray, Channel Cable Tray, GRP Cable Tray, Compact Busway, Fire-resistant Busway, Cast Resin Busway, and various accessories. Our slotted cable trays are specifically designed for durability and efficient cable management, supporting superior load capacity and versatile installation.
Q4: What sets your ladder cable trays apart?
A4: Our ladder cable trays are engineered for superior performance and reliability:
- Superior Ventilation and Heat Dissipation: The open design of ladder cable trays enhances cable heat dissipation, reducing failure risks from overheating，ideal for high-power and heat-generating cables.
- Robust Load Capacity: Constructed from metal materials like steel or aluminum alloy, ladder cable trays offer strong load-bearing capacity, perfect for heavy and large cables.
- Material Cost Savings: The open structure reduces material usage and overall weight, making it economical, especially for long-distance installations.
- Excellent protection: Ladder cable trays provide excellent protection with fireproof, moisture-proof, and corrosion-resistant properties, safeguarding electrical systems comprehensively.
Q5: Can I order samples or small quantities first, and is the sample fee refundable?
A5: Absolutely, we support sample orders and small trial quantities. Sample fees can be refunded or applied towards production orders as per contract terms.
Q6: What are your payment terms?
A6: Standard terms: 30% T/T deposit, 70% T/T before shipment (against B/L). For small/sample orders we accept PayPal or other methods by agreement-details finalized in the sales contract.
